Customer Service Representative Job Description This ensures that virtual call centers can deliver exceptional customer service and maintain high levels of customer satisfaction. Customer service representatives, or customer support representatives, respond to customer inquiries via phone, email, or live chat. They handle customer inquiries, resolve issues, and provide a high level of customer service. Additionally,[…]

NLP, Machine Learning & AI, Explained They can be categorized based on their tasks, like Part of Speech Tagging, parsing, entity recognition, or relation extraction. Each of the keyword extraction algorithms utilizes its own theoretical and fundamental methods. It is beneficial for many organizations because it helps in storing, searching, and retrieving content from a[…]